Feature Requests

When an advisor is on a call on their mobile device, they appear to be locked to the call screen. We would like that to be separated so the advisor could look at pictures the customer has sent them or maybe send pictures.

Right now, you can only merge tickets within the web dashboard. Having the ability to merge tickets within the mobile app would be quick and easy.

Need to be able to view what team a ticket is assigned to in the App dashboard without opening the ticket.