The posibility to ring another Team or Advisor from the desktop app
R
Rich Allard
The mobile app has the possibility to ring another team within an organisation from the app so useres are desk based and don't use there mobile phones or do not have mobile phones. It would be good for advisors to ring other advisors directly within Expert Connect.
V
Victor Kostyk
You can do this by creating a voice ticket with the Advisor you wish to speak to.