Like the title says. I'd like to be able to set a date(maybe time if possible), for a ticket to reopen. Lets say I play to circle back with the customer in a couple days. I close the ticket, set a reminder on it. And it automatically reopens as unassigned to the last team it was on. I think you would have to have some sort of note mandatory. Just in case another member of the team knows why this ticket is showing up with no message from the customer.