Reply when SMS to landline
C
Christopher Demuth
That would be great! I use https://www.phonevalidator.com/ to find out Cell or landline.
Payton Douglass
Merged in a post:
Mobile vs. Landline Designation
Matthew Micek
A simple checkbox that designates the phone number as landline or mobile.
Can I text you? Not if it's a landline! How would you know? It'd sure be nice to be able to keep track of this. If you text a landline from your cell, you'll get a notification letting you know it's a landline. Those notifications don't come through on EC. It'd be nice if they did. (Chris Horob's suggestion) 31 votes and counting! You go buddy!
So... what do WE do? 1) send a text on a wing and a prayer 2) filter through the customer history to see if they've ever sent a text from that number 3) hack the system by using one of the Contact Details boxes to designate the number as "landline" or "mobile"
J
Josie Burgett
Hi Matthew Micek. Thanks for sharing this idea. While we don't have a dedicated tag for this, we do recommend creating a Segment named 'Landline' to track this.
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Greg Carlson
That would be helpful