Hands Free While Driving
Raylene Doncaster
Hey there, our product support specialists at this time of year are mainly working out of their trucks. Meaning they are driving around a ton all day everyday. A pretty consistent complaint I hear from them is that the app is not driving friendly. I have noticed this myself when taking calls when I am on the road. If I have my phone connected to my truck I can receive calls but I cannot text back or transfer calls to the right advisor unless I look at my phone which is a safety hazard. Do you guys have plans to make this connect better to Apple carplay etc? It would be better if it was more hands free. Thanks
Brent Kosie
Hi, it's pretty much impossible to use ExpertConnect while driving. You need to use your hands to navigate ExpertConnect and it's illegal to be touching your phone while driving here in Manitoba. There needs to be a way to set this up properly. Brent Kosie