Creating a ticket in connection with the client's text response to the Broadcast | Voters

Creating a ticket in connection with the client's text response to the Broadcast

Patryk

Hi,
When a client responses to the Broadcast message by a simple text message, e.g. "Im interested", there is no information in the ticket that it
s an answer to a Broadcast which may be confusing to our advisors.
Is theere an option to change it?

2 days ago