Answering calls via cell phone is complicated | Voters

Answering calls via cell phone is complicated

Gerd Keiser

Recently, after answering a call on a cell phone, you have to open the number pad to press "1" to answer or you have to say "please answer" - that's too complicated and the caller hangs up because it takes too long. The function is rubbish!

November 12, 2024

Curtis Drewniak

I agree it needs to be less complicated and it needs to be much more reliable. I'm constantly having issues making calls, answering calls, and the app freezing up while on a call. On-going for over two years now. Even got a new phone to eliminate that as the possible issue. And you better have two or more bars of service for the call to be clear.

Chris Seifert

You have your User Ringing Preferences set to Cellular. Change it to Ring Mobile App (VOIP) and it should resolve that issue. You just need to be sure to sign into the app on your phone weekly. Go to your silhouette with the circle in the top right, select User Profile, go to ringing preferences and change to Ring Mobile App (VOIP)