Adding @Mention to Ticket | Voters

Adding @Mention to Ticket

under review

Ability to loop in other advisors or farmers when a ticket with an @mention as you would in Microsoft Teams or other types of software. Would help to help other advisor visibility on a particular ticket

October 1, 2019

Payton Douglass

Merged in a post:

Be able to tag co workers

Eileen Small

Being able to do an @coworker to call them into the situaiton

May 29, 2024

Payton Douglass

Merged in a post:

Ability to tag advisor(s) in Ticket activity notes

Chuck Kuznia

Public and private notes

April 30, 2024

Ian Zimmerman

marked this post as

under review

Payton Douglass

Merged in a post:

Tagging an advisor

Keith G.

It would be great if there was a way in the chat in a ticket to tag an advisor in a comment. If I were working a ticket, but had a comment or a question for another advisor, to just tag him in the comment. Not add him as a watcher, just tag him. Add their name and it highlights it right in the comment. Almost like the @ or # work in other applications.

July 28, 2022

AgriSync Customer Success

Also would like to see this function exist in Team Stream