When an advisor is on a call on their mobile device, they appear to be locked to the call screen. We would like that to be separated so the advisor could look at pictures the customer has sent them or maybe send pictures.
Payton Douglass
Merged in a post:
Text while on app call
K
Kaitlyn Valdes
Would like to be able to send customer a text message while on a call with them, all through the app.