The improved quick actions in ExpertConnect will significantly enhance your workflow and efficiency. These features are designed to streamline your tasks and improve your overall experience with ExpertConnect.
Key Features:
- View a Message: Quickly access and view messages directly from the web dashboard. This allows you to stay updated on communications without navigating away from your current screen.
- Make a Call: Initiate calls without the need to click into the ticket.
- Add a Watcher: Easily add watchers to a ticket. This ensures that everyone involved is up-to-date with the latest developments and can collaborate effectively.
- Move a Ticket to the Top: Prioritize important tickets by moving them to the top of your list. This feature helps you manage your workload more efficiently by focusing on the most critical issues first.