Feature Requests

Ability to loop in other advisors or farmers when a ticket with an @mention as you would in Microsoft Teams or other types of software. Would help to help other advisor visibility on a particular ticket

I think it would be a good feature to add a way to schedule sending for messages for employees who work after hours. That way when doing quotes or hauling reminders for the next day they can be prepped and set up for a scheduled time.

The ability to craft a message and upload supporting documentation without having to send to the end customer until you're ready. One specific use case might be when a technician is working a job then they could build that message with supporting documentation and send everything all at once.