It would be a great addition to have the ability to personalize broadcast messages at scale using a data source such as an Excel spreadsheet or CSV file. The idea would be to allow dynamic fields like customer name, equipment model, location, or other relevant data points to be mapped into a message template so that each recipient receives a message tailored to them rather than a generic broadcast.
This would be especially valuable for dealerships and other businesses managing large customer bases where personalized outreach drives better engagement. A simple field mapping interface tied to an uploaded data file would go a long way toward making broadcast messaging a more effective communication tool.